Canadian Police Suspend Crime Stoppers After Navigate360 Data Breach Exposes Tipster Information
Several Canadian police forces have suspended their use of Crime Stoppers after software provider Navigate360 reported a cybersecurity breach that may have exposed personal information in over 12,000 tips submitted between January 2022 and November 2025.
Several Canadian police forces have suspended their use of Crime Stoppers following a cybersecurity breach involving the program's software provider, Navigate360. The breach potentially exposed sensitive personal information, including names, addresses, dates of birth, social security numbers, phone numbers, and email addresses.
According to Navigate360, a third party accessed one of its systems and obtained copies of some data between Nov. 21, 2025, and March 5, 2026. The company first became aware of the incident on March 18. In an Oct. 23 statement, Navigate360 said it has found no evidence that the personal information exposed in the breach has been used for fraud or identity theft.
Sean Sportun, chair of Toronto Crime Stoppers, said 176,859 tips submitted to the P3 software between January 2022 and November 2025 were affected by the breach. Of those tips, 12,392 may contain personal information. Navigate360 also supplied a separate list containing 14,973 names.
However, Sportun criticized the usefulness of that list, stating it lacks the detail necessary to measure risk because it did not identify who the names belonged to.
In response to growing concerns over the breach, several Canadian police services have suspended their use of Crime Stoppers. These police services have advised the public to use regular police-reporting channels during the suspension period, while noting that these alternative methods are not anonymous.