Nova Scotia Power Misses Regulatory Performance Standards for Ninth Consecutive Year Without Consequences
For the ninth year in a row, Nova Scotia Power has failed to meet several performance standards set by the regulator, yet the utility remains unaffected by these repeated misses.
For the ninth consecutive year, Nova Scotia Power has failed to meet several performance standards established by the regulator. Despite missing these targets, the utility faces no consequences and remains "off the hook" for its performance shortfalls.
The repeated failure to meet regulatory benchmarks has drawn attention from local media, including coverage by Jennifer Henderson of CBC News and reporting by the Halifax Examiner. According to the Halifax Examiner, Nova Scotia Power continues to operate without penalty even as it falls short of the standards designed to measure its service delivery across Nova Scotia.